FAQs

1. What does Clockwise Ecom sell?
We offer a curated range of products across three main categories:

  • Christmas Niche: Festive decorations, gifts, and accessories for a magical holiday season.
  • Children's Niche: Toys, clothing, and essentials designed with care for little ones.
  • Pets' Niche: Unique and practical products to pamper your furry friends.

2. Where are you located?
Clockwise Ecom operates as an online store, bringing quality products to your doorstep wherever you are.

3. How can I contact you?
You can reach us anytime via email at clockwiseecom@gmail.com. Our customer support team is happy to assist you with any questions or concerns.

4. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment methods to ensure your transactions are smooth and secure.

5. Do you ship internationally?
Yes, we ship to many countries worldwide! Shipping costs and delivery times will vary depending on your location.

6. How long does delivery take?
Delivery times depend on your location and the product ordered. Typically, orders are processed within 1-3 business days and delivered within 7-14 business days. For more details, please check our shipping policy.

7. What is your return policy?
We have a hassle-free return policy for eligible items within 30 days of delivery. For full details, please visit our Return Policy page or email us at clockwiseecom@gmail.com for assistance.

8. Are there discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive offers and discounts.

9. How do I track my order?
Once your order is shipped, we will email you a tracking number. You can use this to check your order's status anytime.

10. Can I cancel or modify my order?
If you need to cancel or make changes to your order, please contact us immediately at clockwiseecom@gmail.com. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

For any additional questions, don’t hesitate to reach out to us. Thank you for choosing Clockwise Ecom!